Question 1

Do you provide a neon sign controller?

Accepted Answer

Yes, we do. We have a dimmer and on/off controller that comes with the neon sign. This will help in controlling the light and also switching it on and off in an instant.

Question 2

What is the warranty policy of the neon signs?

Accepted Answer

Our neon illuminated signs in Brisbane are high-end quality, and the chances of them breaking down are slim. But still, we provide our clients with a 12-month warranty for indoor neon signs and a 3-month warranty for outdoor ones. The warranty policy is only for the faulty neon signs. Also, the warranty policy is not valid if the sign is hardwired in any way.

Question 3

Is there a refund policy?

Accepted Answer

No, we do not have a refund policy. In case of faulty neon signs, we will replace the sign as soon as possible.

Question 4

Can these neon signs be hung on the wall?

Accepted Answer

Yes, the party neon signs can be easily hung on the wall, just like any picture frame. There are pre-drilled holes in the signs and can be hung using hooks, wires, or strings. Also, these signs are quite lightweight, making it easier to be hung anywhere.

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